Pikeville College - Business Affairs - Department of Public Safety - Rave Wireless Emergency Notification System

Pikeville College “Rave Alert” Emergency Notification System

What is Rave Alert?

Pikeville College has partnered with Rave Mobile Safety, the leader in mobile safety, to offer an emergency notification system, Rave Alert, capable of sending users text, voice and e-mail messages.

What type of messages will I receive?

Pikeville College will only send you messages related to emergencies. You will never receive advertisements and your information is never provided to advertisers.

Who can subscribe/use the service?

Any student, staff, or faculty member of Pikeville College can subscribe to the Rave Alert service.

What is my username?

Your username should be your Pikeville College e-mail address and your password is whatever you set when you sign up for the alert service.

What mobile phone carriers are supported?

All U.S. mobile carriers are supported.

What if my cell phone number changes?

If your mobile number ever changes, please login to the Rave Alert site and update your contact details.

What if my cell phone provider changes?

If you keep the same mobile number, and simply change your cell phone provider, you do not have to change anything; however, it may take several weeks for your mobile provider to update the Rave Alert system. During that time it is possible you will not be able to receive messages unless you log in to update your carrier information.

Will I receive advertisements or text messaging SPAM?

No. Never. We respect your privacy and you will never receive anything other than official Pikeville College communications.

Who do I contact for assistance?

If you need assistance, please contact the Pikeville College Department of Public Safety at 606.218.5940.

How will I identify incoming messages from Campus Alert?

You will be sent messages from what are known as short codes. The messages will come from either 67283 or 226787. We encourage you to save these numbers into your phone so you will recognize them when messages are sent. Some smaller carriers do not support short code messaging. For these carriers, you will receive messages from @getrave.com.

How do I stop getting messages?

To stop receiving messages, you may login to the Rave Alert site and remove your number, or text the word “STOP” to 67283.